Apply for A Library Card Online

Apply for a Springfield City Library Card online.

Springfield City Library has added the ability to apply for a library card online!

This process is for new cards only – if you need to renew an existing card, please call us at 413-263-6828 x218 or any Springfield City Library location. If you’re not sure if you have a CW MARS (Central Western Massachusetts Resource Sharing) card already, ask us!

Before you apply, please read about library card policies here.

After you apply for a library card online, a staff member will call you to complete the library card registration process over the phone. Once completed, the staff member will make a curbside appointment with you to come to the library and verify your information. You will then be given your library card number. Your library card will be mailed to your address.

To apply, please click the library card registration link for the branch nearest you (a list of our locations can be found here). Library cards can be used throughout the entire CW MARS network, you are not limited to the branch you receive it from. If you have any questions, feel free to call any Springfield City Library location, or e-mail us at:

Curbside Pickup

Curbside pickup of materials available at all Springfield City Library locations.

(En español.)

We miss you! And although we can’t open our doors just yet, we want you to safely get the library items you want. Our contactless curbside pickup is as easy as A, B, C!

Curbside Procedure
A. Request items you’d like to borrow. (See methods to request below.)

B. We’ll let you know when the items are ready for pickup, and schedule an appointment with you to get them.

C. When it’s your turn to pick up your items, follow the signs at your library, call the number provided, and we’ll bring your items out for you to pick up.

You can use one of the following to reserve books, movies, video games, and music (only one method is necessary):

  • Our online catalog
  • The CW/MARS app for mobile (Android or iPhone)
  • Call us for library staff help (we are happy to make recommendations!)
  • An online form (below)

Please review the following information:
  • You may only book a pickup appointment after receiving a notice from the Library that your items are ready. Staff will assist you with this service.
  • Our employees wear face masks for everyone’s safety. We require that all of our patrons also wear face masks while they come for curbside pickup.
  • For the safety of our staff and patrons, we will not be opening our doors for any reason. If you need help, please call us at the number on the sign outside the location you are visiting.
  • Please follow the instructions on the signs outside the library: remain in your car until signaled to approach the materials transfer table and do not approach staff while they are outside.
  • Items such as puzzles, puppets, and kits are not available at this time.
  • We are ONLY accepting returns in our book drops, NOT at the pickup table.
  • Fines will be waived during this pandemic time period – if you have accrued fines, please call us to adjust.

During the pandemic while libraries are closed to the public, patrons may request up to ten pages of printing a day, and arrange a curbside pickup appointment to retrieve it.

Currently, to support contactless pick-up, we are not collecting the usual charge of 15 cents per page.

Service and Curbside Pickup Hours
220 State Street Springfield MA 01103
Curbside Pickup2-52-52-62-52-52-512-5*
359 Plainfield Street Springfield MA 01107
Curbside Pickup2-52-52-62-52-5--
East Forest Park
136 Surrey Road Springfield MA 01118
Curbside Pickup2-52-52-62-52-511-3-
East Springfield
21 Osborne Terrace Springfield MA 01104
Curbside Pickup2-52-52-62-52-511-3-
Forest Park
380 Belmont Avenue Springfield MA 01108
Curbside Pickup2-52-52-62-52-511-3-
Indian Orchard
44 Oak Street Springfield MA 01151
Curbside Pickup2-52-52-62-52-511-3-
Library Express
at Pine Point

204 Boston Road Springfield MA 01109
Curbside Pickup2-5-2-6-2-5--
Mason Square
765 State Street Springfield MA 01109
Curbside Pickup2-52-52-62-52-511-3-
Sixteen Acres
1187 Parker Street Springfield MA 01129
Curbside Pickup2-52-52-62-52-511-3-
Adult Learning Center

204 Boston Road Springfield MA 01109
ServicesCall 413-263-6839 for hours.
*Open Sundays in November and December 2020, and January through May 2021

Library Services During Coronavirus Pandemic

Available services from Springfield City Library during the coronavirus pandemic.

How You Can Reach Us

At this time, the library staff is available by phone, email and chat support, and you can also reach us at Ask A Librarian. However, buildings are still not open to the public.

Hours for each location for remote and curbside services are here.

Curbside Pickup

Click here for details about how to safely get the library items you want.


During the pandemic when libraries are closed to the public, patrons may request up to ten pages of printing a day and arrange a curbside pickup appointment to retrieve it. Currently, to support contactless pick-up, we are not collecting the usual charge of 15 cents per page.

Programs and Events

Several of our groups have moved online in various formats, and most locations are offering various “take and make” activities for children and families. Check out our calendar for details.

Please note all in-person events are still suspended. If you have questions, please reach out.

Online Resources in our eLibrary 24/7

You can find a world of resources at your fingertips in our eLibrary! Ebooks, eAudiobooks, eMagazines, Movies, TV, Music, Language learning, Newspapers – all available 24/7. Check it out, and contact us with questions.

If for some reason your card doesn’t work for the eLibrary, please call us and we will do our best to solve the problem. Please note that some resources depend on having a card specifically from Springfield, and they indicate that in the description.

Our Book Drops Are Open for Returns

  • All late fees accrued during our closure will be waived.
  • We will happily extend your due dates whenever possible – call us if you want to do that.