Place A Hold

However you request your materials, we will call you or send you an email, text, or a postcard notification when your materials are ready for pick up.

You can request library materials from home, to pick up later. These are called “holds.” You may have up to 20 active hold requests at a time. When your items arrive, you can receive a call, email, or text message to let you know.

We will hold the item for you for one week at the circulation desk of the library location you specified for pick up.

Place Your Own Item Requests

Electronically

You may place your own item requests electronically through the online catalog either from a computer in the Library or from your home or office.

Enter your library card number and PIN, request the item, and use the drop-down menu to choose your preferred library location for pickup.

In Person

Request assistance to place a HOLD at any Branch Library Reference Desk. You must have your library card with you to do this since we will need your barcode number to place the request for you.

Request Items with Help from a Librarian

Over Email

Use the form on our our Ask A Librarian page, or directly email us at ask@springfieldlibrary.org. Please include your mailing address, telephone number, and library card number, along with details of the items you want.

Over the Phone

Call the Reference Desk at any Springfield City Library location, or call the Central Library reference desk at 413-263-6828 ext. 213. The librarian will need to know your library card number, and the details of what items you want.