How You Can Reach Us
At this time, all library locations have staff available for phone support, and you can still email us at Ask A Librarian for help.
Staff are available for phone and email support during the following times:
|Central Library||413-263-6828||Mon-Sat 9am-5pm|
|Brightwood Branch||413-263-6805||Mon-Fri 9am-5pm|
|East Forest Park Branch||413-263-6836||Mon-Fri 9am-5pm|
|East Springfield Branch||413-263-6840||Mon-Fri 9am-5pm|
|Forest Park Branch||413-263-6843||Mon-Fri 9am-5pm|
|Indian Orchard Branch||413-263-6846||Mon-Fri 9am-5pm|
|Library Express at Pine Point||Call CL at 413-263-6828|
|Mason Square Branch||413-263-6853||Mon-Fri 9am-5pm|
|Sixteen Acres Branch||413-263-6858||Mon-Fri 9am-5pm|
Online Resources in our eLibrary 24/7
You can find a world of resources at your fingertips in our eLibrary! Ebooks, eAudiobooks, eMagazines, Movies, TV, Music, Language learning, Newspapers – all available 24/7. Check it out, and call or email us with questions.
If for some reason your card doesn’t work for the eLibrary, please call us and we will do our best to solve the problem. Please note that some resources depend on having a card specifically from Springfield, and they indicate that in the description.
Hang On To Your Checked Out Items for Now
- Late fees accrued during our closure will be waived.
- Our book drops are closed – please don’t worry about going out just to return books. We can’t take them back at this time.
- We will happily extend your due dates – call us if you want to do that now, but it’s also okay to just wait until we re-open.
- We are committed to making sure no one is penalized for late items during this time!