Curbside Pickup

Curbside pickup of materials available at all Springfield City Library locations.

(En español.)

We miss you! And although we can’t open our doors just yet, we want you to safely get the library items you want. Our contactless curbside pickup is as easy as A, B, C!

Curbside Procedure
A. Request items you’d like to borrow. (See methods to request below.)

B. We’ll let you know when the items are ready for pickup, and schedule an appointment with you to get them.

C. When it’s your turn to pick up your items, follow the signs at your library, call the number provided, and we’ll bring your items out for you to pick up.

You can use one of the following to reserve books, movies, video games, and music (only one method is necessary):

  • Our online catalog
  • The CW/MARS app for mobile (Android or iPhone)
  • Call us for library staff help (we are happy to make recommendations!)
  • An online form (below)

Please review the following information:
  • You may only book a pickup appointment after receiving a notice from the Library that your items are ready. Staff will assist you with this service.
  • Our employees wear face masks for everyone’s safety. We require that all of our patrons also wear face masks while they come for curbside pickup.
  • For the safety of our staff and patrons, we will not be opening our doors for any reason. If you need help, please call us at the number on the sign outside the location you are visiting.
  • Please follow the instructions on the signs outside the library: remain in your car until signaled to approach the materials transfer table and do not approach staff while they are outside.
  • Items such as puzzles, puppets, and kits are not available at this time.
  • We are ONLY accepting returns in our book drops, NOT at the pickup table.
  • Fines will be waived during this pandemic time period – if you have accrued fines, please call us to adjust.
Printing

During the pandemic while libraries are closed to the public, patrons may request up to ten pages of printing a day, and arrange a curbside pickup appointment to retrieve it.

Currently, to support contactless pick-up, we are not collecting the usual charge of 15 cents per page.

Service and Curbside Pickup Hours
LOCATIONSMTWTFSSU
Central
220 State Street Springfield MA 01103
413-263-6828
Services9-59-59-59-59-59-512-5*
Curbside Pickup2-52-52-62-52-52-512-5*
Brightwood
359 Plainfield Street Springfield MA 01107
413-263-6805
Services9-59-510-69-59-5--
Curbside Pickup2-52-52-62-52-5--
East Forest Park
136 Surrey Road Springfield MA 01118
413-263-6836
Services9-59-510-69-59-59-3-
Curbside Pickup2-52-52-62-52-511-3-
East Springfield
21 Osborne Terrace Springfield MA 01104
413-263-6840
Services9-59-510-69-59-59-3-
Curbside Pickup2-52-52-62-52-511-3-
Forest Park
380 Belmont Avenue Springfield MA 01108
413-263-6843
Services9-59-510-69-59-59-3-
Curbside Pickup2-52-52-62-52-511-3-
Indian Orchard
44 Oak Street Springfield MA 01151
413-263-6846
Services9-59-510-69-59-59-3-
Curbside Pickup2-52-52-62-52-511-3-
Library Express
at Pine Point

204 Boston Road Springfield MA 01109
413-263-6855
Services9-5-10-6-9-5--
Curbside Pickup2-5-2-6-2-5--
Mason Square
765 State Street Springfield MA 01109
413-263-6853
Services9-59-510-69-59-59-3-
Curbside Pickup2-52-52-62-52-511-3-
Sixteen Acres
1187 Parker Street Springfield MA 01129
413-263-6858
Services9-59-510-69-59-59-3-
Curbside Pickup2-52-52-62-52-511-3-
Read|Write|Now
Adult Learning Center

204 Boston Road Springfield MA 01109
ServicesCall 413-263-6839 for hours.
*Open Sundays in November and December 2020, and January through May 2021