Curbside Pickup

Curbside pickup of materials starts June 8 at all Springfield City Library locations.

Starting Monday, June 8!

We miss you! And although we can’t open our doors just yet, we want you to safely get the library items you want. Beginning Monday, June 8, we’ll start curbside pickup. Our contactless curbside pickup is as easy as A, B, C!

Curbside Procedure
A. Request items you’d like to borrow. You can also use this process to get reading logs and take-home crafts for the Summer Reading Club! (See methods to request below.)

B. We’ll let you know when the items are ready for pickup, and schedule an appointment with you to get them.

C. When it’s your turn to pick up your items, follow the signs at your library, call the number provided, and we’ll bring your items out for you to pick up.

You can use one of the following to reserve books, movies, video games, and music, as well as Summer Reading Club materials (only one method is necessary):

  • Our online catalog
  • The CW/MARS app for mobile (Android or iPhone)
  • Call us for library staff help (we are happy to make recommendations!)
  • An online form (below)

Tip: Make sure you limit your search to your favorite library location, because we aren’t yet able to transfer materials between library systems and branches.

Please review the following information:

  • You may only book a pickup appointment after receiving a notice from the Library that your items are ready. Staff will assist you with this service.
  • Our employees wear face masks for everyone’s safety. We require that all of our patrons also wear face masks while they come for curbside pickup.
  • For the safety of our staff and patrons, we will not be opening our doors for any reason. If you need help, please call us at the number on the sign outside the location you are visiting.
  • Please follow the instructions on the signs outside the library: remain in your car until signaled to approach the materials transfer table and do not approach staff while they are outside.
  • We are only able to fulfill branch-specific Springfield holds until delivery between libraries is resumed. This may result in a delay or limited availability on delivery of holds. You can book appointments at more than one Springfield library location.
  • Items such as puzzles, puppets, and kits are not available at this time.
  • We are ONLY accepting returns in our drop boxes, NOT at the pickup table. Please note that due dates have been extended to July 1, and fines are not accruing or being added to your account.

Call-In and Appointment Times for Curbside Orders
LOCATIONSCall to Place
Curbside Orders
Appointments to
Pick Up Curbside
Orders
Central
220 State Street Springfield MA 01103
413-263-6828
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
Brightwood
359 Plainfield Street Springfield MA 01107
413-263-6805
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
East Forest Park
136 Surrey Road Springfield MA 01118
413-263-6836
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
East Springfield
21 Osborne Terrace Springfield MA 01104
413-263-6840
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
Forest Park
380 Belmont Avenue Springfield MA 01108
413-263-6843
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
Indian Orchard
44 Oak Street Springfield MA 01151
413-263-6846
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
Library Express
at Pine Point

204 Boston Road Springfield MA 01109
413-263-6855
Mon, Wed, Fri
1 p.m. - 3 p.m.
Mon, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
Mason Square
765 State Street Springfield MA 01109
413-263-6853
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.
Sixteen Acres
1187 Parker Street Springfield MA 01129
413-263-6858
Mon-Fri
9 a.m. -3 p.m.
Mon, Tue, Thur, Fri
2 p.m. - 5 p.m.

Wed
2 p.m. to 6 p.m.