COVID-19 and Novel Coronavirus Resources

Reliable, trusted, up-to-date information about COVID-19 and the novel coronavirus.

Looking for information about COVID-19 and the novel coronavirus? See below for links from reliable, trusted, up-to-date sources.

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NEW 3/21/20: The Disaster Distress Helpline, 1-800-985-5990, is a national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster, including disease outbreaks like COVID-19. The call is toll-free, multilingual, and confidential.

NEW 3/18/20: Mass.gov has collected resources from all the state websites with COVID-19 Guidance and Directives, including information for Health Care Professionals & Organizations, Education, Businesses & Employers, State and Local Government, Insurance, Caregivers, Transportation and Other Guidance.

NEW 3/16/20: Please check the City of Springfield website for the latest information on the City’s response to the novel coronavirus and COVID-19.

NEW 3/15/20: Baystate Health COVID-19 Updates and Guidance

NEW 3/11/20: The federal government has created an easy-to remember web address that will direct you to the latest information from the CDC: Coronavirus.gov

NEW 3/11/20: In the News: Coronavirus and “Alternative” Treatments

Frequently Asked Questions

What is COVID-19?

According to the Centers for Disease Control and Prevention (CDC), the coronavirus disease 2019, or COVID-19, causes respiratory illness in people. It can spread from person to person through “respiratory droplets” that occur when an infected person sneezes or coughs. Symptoms range from mild to severe. Common symptoms that present 2-14 days after exposure include fever, cough, and shortness of breath. The World Health Organization (WHO) declared a global health emergency on January 30, 2020.

What is the novel coronavirus?

Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19. That virus, called the novel coronavirus, is also known as SARS-CoV-2.

Links to Important Resources

All the links below are being updated regularly. Please check back for the most current information on this developing situation.

image of Coronavirus Disease 2019 (COVID-19)

Centers for Disease Control (CDC) – The Centers for Disease Control and Prevention are our nation’s premier authority on public health information.

World Health Organization (WHO) – The World Health Organization (WHO) is a trusted, authoritative source for public health information. The WHO announced the official name for the disease that is causing the 2019-2020 outbreak of coronavirus disease: COVID-19.

Massachusetts Department of Health – The Massachusetts Department of Health’s page provides general and state-specific information.

Springfield Department of Health and Human Services – The City’s Department of Health’s page provides general and local information.

MedLine Plus (U.S. National Library of Medicine) – MedlinePlus offers up-to-date information in language you can understand. MedlinePlus is a service of the National Library of Medicine (NLM), the world’s largest medical library, which is part of the National Institutes of Health (NIH).  The organization’s mission is aimed at providing health information to the public that is trusted, easy to understand, free of advertising, in both English and Spanish.