Springfield Library: AskALibrarian Online Reference Service Form

Springfield, Massachusetts
413-263-6828

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Askalibrarian Online Reference Service Form

New service! Chat with a Librarian!

Monday thru Friday, 3 -5:30 pm

Use the form below to submit your reference request. Fill out the form as completely as possible, and then click on the 'SUBMIT FORM' button. We will respond as soon as possible. Most requests will be answered within a few hours. We will attempt to respond within forty-eight (48) hours, but some requests may require a longer period.

For information about your library card, fines or other borrowing issues, or to renew materials, please call the Circulation Desk at 413-263-6828 ext. 218 or 239, your local branch library, or log in to check your record on your computer using our Online Catalog.

AskALibrarian Request Form

Name:
Town/City and State of Residence: *Required
Note: Requests from Springfield and Western Massachusetts residents will be given priority.
Your e-mail address: *Required
Subject:

Your Reference Question or other request:
If requesting library materials, an interlibrary loan or reserve, please fill in information below.
If requesting an obituary, please fill in information below.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

If requesting library materials, a reserve, or an InterLibrary Loan (ILL) please provide the following information:
Mailing Address:
City, State & ZIP:
Telephone:
Library Card Number: *Required (Found on back of your C/WMARS card)
Springfield Branch Library Requested for Pickup:

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

If requesting an obituary from the Springfield newspapers, include complete name of the deceased, town of residence, and date of death. If you do not have the date of death, check with the local city or town clerk's office. An online directory of Massachusetts city and town clerk offices is available.

NOTE: Obituaries or articles from Springfield newspapers prior to 1900 must be requested from the Genealogy and Local History Library.

Name of Decedent:
Exact Date of Death (Month, Day and Year): *Required
City/Town of Residence of Decedent:
Your Mailing Address:
City, State and ZIP:

We regret that we cannot research genealogy and/or local history questions other than obituary requests from Springfield newspapers after 1900. The Local History and Genealogy Library at the Museum of Springfield History should be contacted for these queries. Open hours are: Wednesday through Saturday, noon to 4 p.m. The telephone number of the library is 413-263-6800 ext. 230 and the e-mail address is moshlibrary@springfieldmuseums.org.

If your browser does not support forms, you may e-mail your reference queries to askalibrarian@springfieldlibrary.org.

You may fax your request to 413-263-6817. A fax form is available for printing online.

Telephone Reference:

Available during open hours.
General Reference: 413-263-6828 ext. 213
Children's Reference: ext. 201
Circulation Issues: ext. 218 or 239
TTY Line: 413-263-6835